Just back from LifeSharp service

dbsharply

• June 13, 2013 19:07

Has this ever happened to you? Today's mail brought back my Benchmade 612S-CLR from LifeSharp service. There wasn't much wrong with it when I sent it in. Probably needed a good cleaning, and resharpening. The most important part of the visit was replacing a screw which the previous owner used the wrong sized driver and bored out the screw's head.
Long story short,I was reunited with it today and was amazed at how much more I appreciate this knife. Benchmade service did a wonderful job. I'm amazed how much personal attention they gave to the knife and yet didn't even charge me for the service.

I'm a customer for life. Here's a pic

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  mblanton

  • June 14, 2013 02:57

  I sent in a 556 a couple of years ago and when it was returned it looked like every screw had been replaced. Top notch customer service!
  
  Michael

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  painstakinglymeticulous

  • June 14, 2013 05:39

  quote:

  Originally posted by DB_sharply:
  Benchmade service did a wonderful job. I'm amazed how much personal attention they gave to the knife and yet didn't even charge me for the service.

  
  
  I used to be hesitant sending in one of my beloved BM’s until I finally did and they pretty much did the same thing, replaced screws, cleaned my scales, and changed out a used blade. No company can beat BM’s C. Service.

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  aquaman67

  • June 14, 2013 18:25

  I was pleasantly surprised too. I sent a Mini Barrage in to be sharpened (before I learned to do it myself).
  
  They cleaned, lubed and changed the Omega springs too. More like LifeSpa than LifeSharp.
  
  Feel free to use LifeSpa Benchmade, if you want.

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  charloosi

  • June 14, 2013 18:43

  Yup, just received my 940 back from the Lifesharp and their customer service is amazing. The scales were cleaned, reoiled, blade resharpened, screws replaced, etc. When I first took out the knife, I thought they sent me a brand new one. Very good CS.

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  mashguy

  • June 14, 2013 20:02

  I hope they stay this way.
  
  Thats why I love Benchmades, they take care of the customers

  

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  rmcginnis

  • June 14, 2013 20:51

  Don't worry, its only going to getting better going forward. =)

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  mashguy

  • June 16, 2013 05:04

  quote:

  Originally posted by RMcGinnis:
  Don't worry, its only going to getting better going forward. =)

  
  
  
  
  That's an interesting comment

  

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